Privacy And Security Policy

Term & Condition for use of Insta Carriage Service

The following Terms & Conditions shall apply to customers utilising the Services offered by the Insta Carriage for the hiring of vehicles specified:

The customer shall pay the fare (as agreed), parking charges, any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the passengers and goods transportation  vehicles Services.

The customer agrees and accepts that the use of the Services provided by the Insta Carriage is at the sole risk of the Customer, and further acknowledges that the Proprietor disclaims. The customer shall ensure that he/she will not indulge in any of the following activities while availing the service:

  • Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose. The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up.
  • Pressurizing the driver to overload Cab or truck with the consignment than the allowed limit.

In case of lost items during the journey, the Insta Carriage will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same. Insta Carriage provide Technological Platform to the User to establish contact with drivers/owners for the purposes of providing services. Any complaint in respect of the Services or the use of the cab or mini-truck, the Customer has to inform the same in writing within 24hours of using the Services of Insta Carriage. The Insta Carriage shall not be liable for any conduct of the drivers. It is welcomed by the Insta Carriage to notify it of any complaints that you may have against the driver that you may have hired using the Services.

Insta Carriage shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment.

Toll Charges: Customer shall be bound to pay all Toll charges.



All vehicles registered with the Insta Carriage are continuously tracked using mobile technology for security reasons only. It is specifically made clear to you hereby that the Insta Carriage does not own any cab or mini-truck nor does it directly or indirectly employ any drivers for the vehicle. Cab, Mini-trucks and drivers are all supplied by owners and Insta Carriage disclaims any and all liability in respect of the drivers and vehicles.

Your Acceptance of Our Terms and Conditions

By booking of transport vehicles you accept Insta Carriage terms and conditions the contract of carriage and/or the contract for the performance of other services on behalf of yourself and/or anyone else who has an interest in the consignment.